Terms of Service

1. Agreement to Terms

By accessing or using Tapko's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Description of Service

Tapko provides a visual website feedback tool that enables agencies and their clients to capture, manage, and organize website feedback on digital projects. Our service includes:

• Visual feedback capture through point and click interaction
• Automatic screenshot and metadata collection for bug reporting
• Text and voice feedback recording with annotate and comment features
• Visual feedback management and organization tools
• Integration with project management tools

3. Account Registration and Eligibility

3.1 Account Requirements

To use Tapko, you must:

• Be at least 18 years old (or the age of majority in your jurisdiction)
• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential

4. Acceptable Use Policy

4.1 Permitted Use

You may use Tapko only for lawful purposes and in accordance with these terms. You agree to use the service for collecting legitimate visual website feedback on digital projects.

4.2 Prohibited Activities

You agree not to:

• Use the service for any illegal or unauthorized purpose
• Violate any laws, regulations, or third-party rights
• Upload malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service or servers

5. Subscription and Billing

5.1 Pricing Plans

Tapko offers various pricing plans, including a free tier for your first project. Paid plans are billed on a monthly or annual basis.

5.2 Billing

• You will be billed in advance on a recurring basis
• Payment is due at the start of each billing cycle
• All fees are non-refundable except as required by law

5.3 Cancellation

You may cancel your subscription at any time. Upon cancellation, you will retain access until the end of your current billing period.

6. User Content and Data

6.1 Your Content

You retain all ownership rights to the content and data you submit through Tapko. You grant us a limited license to use, store, and process your content solely to provide our services.

6.2 Content Responsibility

You are solely responsible for your content and warrant that:

• You own or have the necessary rights to your content
• Your content does not violate any laws or third-party rights
• Your content does not contain malicious code or harmful material

7. Intellectual Property Rights

The service, including all content, features, and functionality, is owned by Tapko and is protected by copyright, trademark, and other intellectual property laws.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is described in our Privacy Policy.

9. Disclaimers and Limitations of Liability

9.1 Service Provided "As Is"

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TAPKO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

10. Termination

We may suspend or terminate your account immediately if you breach these terms, engage in prohibited activities, or fail to pay fees when due.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you via email or through the service when changes are made.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: legal@tapko.com
• Support: support@tapko.com