COMPARISON
tapko.app vs Marker.io
Marker.io's entry plan covers one project. The moment you add a second client site, you're pushed to a higher-tier plan. tapko.app's $49/month Pro plan includes unlimited projects from day one — no per-project tax as your agency grows.
| Feature | tapko.app | Marker.io |
|---|---|---|
| Projects on entry-level paid plan | Unlimited ($49/mo Pro) | 1 project (Startup plan) |
| Plan needed for multiple client sites | None — Pro already unlimited | Requires higher-tier Team plan |
| Client installation required | None | Script tag + sometimes extension |
| Client account required | No | Yes |
| Time for client to file first report | ~3 seconds | 5–10 minutes setup first |
| Automatic screenshot capture | Yes | Yes |
| Browser & OS metadata | Yes | Yes |
| Slack / Jira integrations | Yes | Yes |
| Widget size | Under 3KB async | Larger, can affect performance |
| GDPR compliant | Yes | Yes |
| Free plan | 1 project, forever free | Trial only |
| Entry-level plan price | $49/month (unlimited projects) | See Marker.io's pricing page (1 project) |
The pricing catch
Marker.io's advertised entry price covers its Startup plan — exactly one project. The moment your agency has a second client website to manage, you are not on that plan anymore. You need the Team plan, because that is where multi-project support starts.
Agencies rarely run one client site. Most run several, at the same time, on staggered timelines. So the plan that actually applies to most agencies is the higher Team tier, not the headline entry plan.
tapko.app Pro is $49/month and includes unlimited projects from the start. There is no second tier to unlock, no per-project math to do before you sign up. One plan, every client site you run, today or in a year.
At the plan tier agencies actually need — multiple projects — tapko.app is a flat $49/month with unlimited projects: one plan covering as many client projects as your agency runs.
Pricing comparison
tapko.app has a permanent free plan — one project, unlimited team members, all integrations, no credit card required. Pro is $49/month for unlimited projects — no matter how many client sites you add.
Marker.io's Startup plan covers one project with up to three team members. Add a second client site and you need the Team plan; priority support and advanced features sit on the Agency plan above that. Check Marker.io's site for current pricing.
At comparable scope — multiple projects — tapko.app Pro is a flat $49/month with unlimited projects. tapko.app also includes a permanent free tier; Marker.io requires a paid subscription from day one.
For agencies with a lighter project load or teams evaluating the category, tapko.app's free plan covers real production use — not just a trial. One project, all integrations, no expiry.
Filing a report: one field vs. a form
With tapko.app, a client click generates the screenshot, URL, browser, and device data automatically. All the client does is type what they saw into one comment box and submit. There is no ticket form to fill out — no priority dropdown, no category picker, no fields to second-guess.
Marker.io's reporting flow asks more of the person filing the report — installing the extension or opening the feedback interface, then working through its annotation and submission panel. For a developer or QA tester, that is comfortable territory. For a business owner who reports a bug twice a year, it is friction they were not expecting.
The gap compounds with project count. An agency juggling several client sites is training several different sets of non-technical stakeholders on the same workflow. One comment field scales across every project the same way. A heavier reporting flow does not get easier the more clients ask about it.
Who should choose which tool
Choose tapko.app if you manage more than one client site. This is the core case. Marker.io's Startup plan covers one project; anything more forces a higher-tier plan. tapko.app's $49/month Pro plan covers unlimited projects, so your price does not change as your client roster grows.
Choose tapko.app if your clients are non-technical. Business owners, content managers, and stakeholders are not going to install a browser extension, create an account, or navigate a multi-field report form for a tool they use a handful of times. They click, they type one line, the report lands in your dashboard.
Choose tapko.app if you want a free plan that works on real projects. One project, all integrations, no time limit, no credit card. If you run a single active client project or want to evaluate the tool before committing, tapko.app's free tier is a genuine option — not a trial.
Choose Marker.io if you only ever run one project and your clients are technical. If your agency has exactly one active client site and your main contacts are developers or QA engineers comfortable installing browser tools, Marker.io's Startup plan and annotation depth may suit that narrow case.
Most agencies run more than one client project at a time. That is the case Marker.io's pricing tiers are built around charging more for, and the case tapko.app's unlimited-projects plan is built to remove.
Frequently asked questions
Does Marker.io limit how many projects I can run?
Yes. Marker.io's entry-level Startup plan covers one project, and agencies managing more than one client website need a higher-tier plan. tapko.app's Pro plan ($49/month) includes unlimited projects — no per-project upgrade required.
Is tapko.app or Marker.io better for web agencies?
It depends on your clients. tapko.app is better for agencies with non-technical clients — business owners and stakeholders who will not install extensions or create accounts. Marker.io is a solid choice when clients are developers or QA testers comfortable with browser tools.
Does Marker.io require a browser extension?
Marker.io offers a browser extension for reporters. For clients without the extension, the reporting experience is more limited. tapko.app requires no extension — clients report bugs directly through the embedded widget on the website, with no installation required.
How long does it take clients to file their first report with tapko.app vs Marker.io?
With tapko.app, clients can file their first report in about 3 seconds — no setup required. With Marker.io, clients need to complete account setup or install the browser extension first, which typically takes 5-10 minutes.
Does tapko.app require a client account?
No. tapko.app requires zero client-side setup. Clients do not create an account, install anything, or go through onboarding. They receive a project link and can start leaving feedback immediately by clicking anywhere on the website.
OTHER COMPARISONS